Our Services

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Difibrillators

Grant Park has installed two new public-access difibrillators in the mall.  One is located outside Lorenza Fashion in the East end of the mall; the second is beside the pay phone in the Centre Court area where the handicap ramp and stairs are located.  These devices are the model recommended by the Heart & Stroke Association because they feature voice-prompts to guide the users through every step of the process.

Accessibility and Service Standards

Primaris is committed to providing its services to persons with disabilities in a manner that is consistent with the principles of respecting the dignity of persons with disabilities, equality of opportunity, integration and independence.

To request a copy of Primaris' written policies, practices and procedures regarding the provision of its services to persons with disabilities: e-mail info@primarisreit.com or contact the Senior Vice President, Human Resources at (416) 642-7847.

Feedback

Persons who wish to provide feedback on the way Primaris provides services to people with disabilities may do so in several ways. Please click here to view these options.

24 Hour Security

Grant Park Shopping Centre provides 24 hour security. Our goal is to provide a safe and secure environment for our tenants and customers.

  • Trained to provide First Aid, Difibulator and CPR if required.
  • Will provide escort to your vehicle after hours.
  • Security is onsite 24 hours a day.
  • They can be reached at 204-782-7768 or by contacting the
    Mall Administration Office at 204-475-8556

Lost & Found

If you have lost an item in the shopping centre, please contact Security to inquire if the item has been found. They can be reached 24 hours a day at 204-782-7768. Please note that our larger tenants such as Red River Co-op, Canadian Tire, McNally Robinson or Landmark Cinema have their own lost and found so you may need to contact those tenants directly if you believe you lost your item in their store.

Complimentary Wheelchair Service

Grant Park Shopping Centre offers complimentary wheelchairs to our patrons who wish to shop in comfort. Simply visit the Info booth outside of Landmark Cinema to request the service and they will arrange to have Security bring one out.

Environment

Grant Park Shopping Centre, with the support of our tenants, suppliers and customers, is proud to have achieved the Building Owners and Managers Association Building Environmental Standards (BOMA BESt) Level 2 certification. This certification recognizes our environmental management and performance as measured against a series of stringent benchmarks. We are proud of this achievement and we commit to continue our work towards building a greener environment.

For more information, visit www.bomabest.com